Kategori: Artificial Intelligence

Conversational UX in Chatbot Design If, however, the bot is speaking to someone about a serious matter (e.g. filling an insurance claim), it’s better to keep its answers serious, too. Shape your chatbot’s functions based on what your target audience needs — without diverting their attention to other topics or complicating the bot’s responses. “The…

Zopim Reviews, Pros & Cons Companies using Zopim Zendesk Chat shows up as a chat bar docked at the bottom of your site. Therefore, Intercom may be a better fit for larger businesses with multiple agents helping people. Both Zendesk Chat and Intercom have similar features, but Intercom is more suited for small to mid-sized…